Terms and Conditions

Privacy Policy

Element5 is committed to respecting the privacy of individuals and recognizes the need of people with whom we do business and employees for the appropriate management and protection of any Personal Information that you agree to provide to us in accordance with the Canadian Privacy Act.

In the normal course of operating this website, some non-personal information is collected by Element5 about your visit, including IP address, basic demographic data and browsing patterns. This information helps us analyze use of the website, and aid strategic marketing and development and is not shared with any outside parties.

WHAT PERSONAL INFORMATION DO WE COLLECT?
When registering on our site, as appropriate, you may be asked to voluntarily submit your name, email address, postal code or other details to help us fulfill your specific request or to enhance your future user experience.

WHEN DO WE COLLECT YOUR INFORMATION?
We collect information from you when you fill out a form or enter information on our site.

HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
To personalize user experience.
To improve our website in order to better serve you.
To help us to better serve you when responding to your customer service requests.
To send periodic emails regarding industry news and our products and services.

DO WE USE ‘COOKIES’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

WE USE COOKIES TO
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookie settings.
If you disable cookies, some website features may be disabled.

THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS
Occasionally, at our discretion, we may include links to third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CONTACTING US
Users will be notified of any privacy policy changes on our Privacy Policy Page and will be able to change their personal information by emailing us. If there are any questions regarding this privacy policy you may contact us by email at info@elementfive.co

CONFIDENTIALITY

COMMITMENT TO DATA SECURITY
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out at any time.

CONFIDENTIALY
In direct communication via email, your email address is considered personal and confidential and will not be shared with any outside parties. Email sent by Element5 may be legally privileged and is intended specifically for the recipient(s) named on the email. Modifications, disclosures, use or re-use of the information contained in an email is prohibited unless authorized by Element5.

CAN SPAM ACT & CASL (Canadian Anti-Spam Legislation)
The CAN-SPAM Act and CASL set rules for commercial email, establish requirements for commercial messages, give recipients the right to have emails stopped from being sent to them, and outline penalties for violations.
We collect your email address in order to send information, respond to inquiries, and process other requests or questions. We may also send marketing materials to our mailing list or continue to send email updates to our clients after an original transaction has occurred. To comply with CAN SPAM & CASL we agree to the following:
NOT use false or misleading subjects or email addresses
Identify the message as an advertisement in some reasonable way
Include the physical address of our business or site headquarters
Monitor third party email marketing services for compliance (if used)
Allow users to unsubscribe by providing an unsubscribe link at the bottom of each email
Honor opt-out/unsubscribe requests quickly
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

COPYRIGHT INFORMATION

The content provided by elementfive.co unless otherwise noted, is © 2017 Element5 Co. All use of elementfive.co is subject to the terms and conditions set forth below.

All materials contained on our website, including all text, videos and images, are copyrighted and are protected by applicable copyright laws. They may not be published, reproduced, copied, modified, uploaded, transmitted, posted, transferred or distributed in any way, without the express written permission of Element5.

Illustrations, photographs, graphics, images, videos, text, and all logos and wordmarks on this website may be the property of Element5, or illustrators and photographers hired by Element5, its clients and/or suppliers, and are used on elementfive.co in accordance with individual agreements.

Element5 attempts to make sure that all content and information on our website is current and up-to-date. Although we attempt to keep information accurate, you assume the risk that the information and materials on this website could be incomplete, inaccurate, out of date, or may not meet your needs and requirements.

EXCLUSION OF LIABILITY
With respect to any information available from this site, Element5 does not assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. While every effort is made to ensure that all information provided at this site or via email does not contain computer viruses, Element5 makes no warranty whatsoever that communication by electronic media is free of viruses and shall have no liability for any corruption to data which may occur as a result of such transmission.

FOR MORE INFORMATION
If you have questions about our privacy or copyright policies, please email us at info@elementfive.co

Last Edited 2021.06.21